Help Center
Practical notes for getting started, searching suppliers, using maps, and reaching the team when something needs attention.
Last updated · November 3, 2026
Getting started
Material Transition helps manufacturers work on procurement and waste problems. Use a project to record the business problem and organize supplier research.
Start here
- Explore the demo to try the sample workspace. Sample edits reset when you reload; sample outreach does not send email.
- Discuss a pilot to review a supply-chain problem with the team. Access to the customer workspace is subject to approval.
- If you already have access, log in and open Projects.
Published data coverage
The platform’s published totals include 123K supplier records, 172K material records and 6.0M products. Other datasets include 5.4M production sites, 2.2M verified contact records, 3.9M waste streams and 7.2M emissions records. These are separate datasets. A record count does not mean that every record has complete or linked information.
1. Account and workspace
Use Login after the team approves your access. If you need access, use the pilot inquiry form.
Profile and workspace details
Open Profile settings to review your profile. Workspace settings holds your team’s business context. Check the selected workspace before changing shared information.
Team access
Use Team settings to review workspace membership and the actions available to your role. Contact your workspace administrator if you cannot access the correct workspace.
2. Supplier discovery
Open Companies to search company records. The directory supports filters for state, organisation type, employee range and verification status.
Review a result
Open a company to inspect the information available for that record. Check the source and missing fields before using it in a sourcing decision. A directory listing does not confirm capacity, qualification or a commercial relationship.
Organize a sourcing review
Open a project to work from a brief and review candidate suppliers. Keep the material specification and qualification questions with the project so the team can follow up.
3. Geographic mapping
The Map displays available company, facility and emissions locations. Use the map controls to change the view and visible layers.
Inspect locations
Select a location to inspect the information available for it. Map coverage depends on the selected layer, view and available coordinates. A company can appear in the directory without a usable map location.
Project maps
A project map can show supply-chain relationships in Diagram, Geography and Table views. Review the evidence for a relationship before treating it as a confirmed supplier connection.
4. Materials
Open Materials to search the material catalog. Use the available category and CAS-number presence filters to narrow the table. Open a record to review its details.
Check the evidence
Available properties and supplier details vary by record. Ask the supplier for current specifications and qualification evidence where needed. A missing field does not establish that a material meets a requirement.
5. Products and suppliers
Open Products to search product records. The table supports filters such as manufacturer, certification and product type. Open a product to inspect its details.
Your catalog
The Products page also has a My catalog view and a catalog upload action. Check the upload requirements shown by the app before selecting a document.
Supplier information
Use Companies for company research. Product and company datasets can have different coverage, so verify a supplier relationship before using it for outreach or purchasing.
6. AI search
Open AI Search and describe the material or supply-chain question you want to investigate. Include the application and relevant constraints so the request has useful context.
Review the response
Inspect the records and evidence returned with an answer. AI output can be incomplete or incorrect. Confirm specifications and business claims with the source before acting on them.
Continue the work
Use a project to organize the brief, supplier review and next actions. Email and AI usage are subject to the limits agreed for your workspace.
7. API access for developers
The developer portal documents the API at /v1. The current API preview uses sample data and mock authentication. It does not provide live access to the production database.
Reference and evaluation
Use the portal’s API reference for request formats and the OpenAPI specification for endpoint definitions. Follow the portal’s instructions for its evaluation credentials. Preview responses and displayed quotas do not establish production access or service limits.
Connect with our team to discuss a data integration and confirm the available delivery options.
8. Troubleshooting
Login or access problems
Return to Login and use the email or provider associated with your account. If you cannot access the intended workspace, contact your workspace administrator or our team.
Missing results or fields
Check the search spelling and active filters. A missing result can reflect dataset coverage or the current query. It does not show that a company or material does not exist. Include the search term and relevant source when you report a data gap.
Loading problems
Use the page’s retry action when available. For a map that does not render, check whether your browser supports WebGL and whether hardware acceleration is enabled. If the problem continues, send the page address and any displayed request ID through the contact form. Do not include passwords or access keys.
9. Contact support
Use Connect with our team to report an issue. Include the page address, the action you attempted and any displayed request ID. We reply within 24 hours on business days.
Email delivery
If an expected account email has not arrived, check the address you entered and your spam folder. Contact the team if you still need help.